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Sara Lee CT&S

Moving on the road to excellence

Manufacturing director Liquids/Instants Jos Sluys originally contacted ARV Group with a request: could the group assist in starting a project in Joure to achieve manufacturing excellence, and provide custom-tailored guidance?


  • Key plant performance indicators identified
  • Steps taken to achieve real and lasting improvement
  • Formation of small multifunctional teams of specialists in the fields of costs, delivery reliability, production quality and output, facilitated by an expert from ARV Group
  • Major steps taken on the road to 'Lean' manufacturing excellence, based in part on improving work processes by means of cross-functional cooperation
  • Following the success of the structural changes begun in Joure, Sara Lee contracted ARV Group partners to safeguard the improvements made with its corporate "Lean" program in Santiga (Spain), Slough (UK) and Grimbergen (België)
  • ARV Group was also called in to provide management coaching and deliver expertise for a 'Lean' maintenance program in Joure

Concrete results:

  • Structural improvements in productivity and raw-materials yield
  • Savings of millions of euros annually
  • The establishment of and assistance with a performance-management system
  • The implementation of manufacturing excellence procedures 
  • Multi-year support on safeguarding corporate 'Lean' operational paradigm
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"ARV Group provided indispensable assistance. Not only in analyzing our site's performance, but also in helping to draw up our master plan. There results were concrete and quantifiable: boosts to productivity, improved information flows and crucial energy savings."
Jos Sluys, Manufacturing Director Liquid/Instants